Siyandza Skills Development

Public Courses

Introduction to Workforce Management

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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Call Centre Workforce Management

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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Effective Quality Assurance in the Call Centre

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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Leading a Call Centre Team

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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Service Excellence in a Call Centre

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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Performing in a Call Centre

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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Leadership Clinic

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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Change Management

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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View Available Dates

Work Readiness

Duration

2 Days

Cost

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Method

Classroom

Registration Form

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View Available Dates

Public Courses Schedule

Course

Date

Venue

Introduction to Workforce Management

03 Feb to 04 Feb
17 Feb to 18 Feb
1 Mar to 2 Mar
15 Mar to 16 Mar
29 Mar to 30 Mar
13 Apr to 14 Apr
4 May to 5 May

Woodmead Sandton

Quality Assurance Essentials

10 Feb to 11 Feb
24 Feb to 25 Feb
9 Mar to 10 Mar
23 Mar to 24 Mar
3 Apr to 4 Apr
19 Apr to 20 Apr

Woodmead Sandton

Introduction to Call Centre Culture

Please call our offices for available dates

Woodmead Sandton

Service Excellence in a Call Centre

Please call our offices for available dates

Woodmead Sandton

Leading a Call Centre Team

Please call our offices for available dates

Woodmead Sandton

Emotional Intelligence for Managers

Please call our offices for available dates

Woodmead Sandton

Call Centre Teamwork

Please call our offices for available dates

Woodmead Sandton

Negotiation Skills

Please call our offices for available dates

Woodmead Sandton

Motivate a Team

Please call our offices for available dates

Woodmead Sandton

Presentation Skills

Please call our offices for available dates

Woodmead Sandton

Coaching for Effect

Please call our offices for available dates

Woodmead Sandton

Other Courses available

Dates available on request

Venue

Interview Skills

Woodmead Sandton

Emotional intelligence for Managers

Woodmead Sandton

Call Centre Teamwork

Woodmead Sandton

Manage a range of campaigns

Woodmead Sandton

Negotiation Skills

Woodmead Sandton

Intro to Call Centre Culture

Woodmead Sandton

Telephone Skills

Woodmead Sandton

Start right

Woodmead Sandton

Change Management

Woodmead Sandton

Time Management

Woodmead Sandton

Conflict Management

Woodmead Sandton

Start right

Woodmead Sandton

Motivate a team

Woodmead Sandton

Presentation Skills

Woodmead Sandton

Strategic Planning

Woodmead Sandton

Problem |Solving

Woodmead Sandton

Managing Multi-generational teams

Woodmead Sandton

Coaching for effect

Woodmead Sandton

Manage a Project Team

Woodmead Sandton

Project Management

Woodmead Sandton

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