Siyandza in the media

Published articles, featuring Siyandza and Jeff Austin. Click on the link of the publication below to visit the magazine’s version of the article. Alternatively click on the article title to read in here on our website.

Article	Publication
The role of workforce management – Part 3	ETDonline, January 2009
The role of workforce management – Part 2	ETDonline, November - December 2009
The role of workforce management – Part 1	ETDonline, October 2008
Closing the Call Centre Quality Gap, part 3	ETDonline, July 2008
Closing the Call Centre Quality Gap, part 2	ETDonline, June 2008
Closing the Call Centre Quality Gap, part 1	ETDonline, May 2008
Much Ado about Nothing	HRhighway, May 2008 (p. 8-9)
Who are the potential leaders in your organisation?	HRhighway, April 2008 (p. 14, 15, 16 & 17)
Call Centre Competitiveness	HR Future, January 2008 (p. 10-11)