Siyandza Skills Development

Siyandza Skills Development is a SETA accredited, full service call centre and middle management training provider, committed to delivering outcomes-based training solutions which are tailored to our clients' specific requirements. Siyandza offers both customised training programmes and training services to organisations, as well as public training courses for individual learners.

Corporate Training

Siyandza employs a blend of best practices and outcomes-based education in order to offer NQF-aligned, bespoke (customised) training solutions to our clients, not "off the shelf" training. We have a strong BEE contribution and believe in continuously contextualising our training offering to South African companies.

Training Programmes Change Management Leadership Development Customer Service Training - Effective Tourist Assistance	E-learning Programmes Business Skills Project Management Basic IT Skills Advanced IT	Call Centre Training Quality Assurance Workforce Management Team Leaders Agents
Online Leadership and Management Assessment Assess your leadership and management skills online. Quick and easy.

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News from Siyandza

Nominated for Trainer of Year Award

We are proud to announce that Aasha Bhoola, one of our Senior Facilitators, was nominated for the Trainer of the Year award at the recently held annual BPeSA awards ceremony held on the 26th September 2009.

Change Management Training

Change is fundamental to the growth and development of an organisation. But what is change management?

Siyandza Change Management Training provides organisations with a set of interventions to avoid known pitfalls during periods of change. Click here for more information about our Change Management Training offering.

Free Assessment - Analysing Needs and Skill Gaps

Siyandza has created a customised Free Assessment programme that will evaluate problem areas in your organisation and formulate a comprehensive report to assist you in finding the solution. Click here for more information about the Call Centre Free Assessment.

Are your training investments delivering the returns they should be?

A Learner Management System (LMS) helps organisations plan, track and measure the impact of training investments by linking skills development to employee performance.